How long does China Post take to deliver internationally?

It varies widely by service. EMS express usually arrives in roughly 7–15 days. Registered air mail and ePacket commonly take about 2–4 weeks, and ordinary small packets can stretch to 4–8 weeks or longer during peak seasons. Customs processing and the local-carrier handoff add unpredictable time on top.

Why did my China Post tracking stop after it left China?

Once a parcel leaves China, China Post often stops scanning it and the destination country's postal service takes over. The same tracking number frequently keeps working on the local carrier's system (USPS, Royal Mail, Canada Post, etc.), so check there. Parceler links these two legs automatically so you don't have to figure out which site to use.

Is my package stuck in customs?

A status like 'export customs' or 'import customs clearance' means it's being processed, which is routine and usually clears within a few days. Genuine holds are rarer and typically involve a request for paperwork or duties. Low-value e-commerce items usually pass through with little delay.

What's the difference between China Post and China EMS?

EMS is China Post's faster, premium express service with more reliable end-to-end tracking, while 'China Post' more often refers to the cheaper registered mail and small-packet services that dominate budget e-commerce. EMS numbers usually start with E and ordinary registered numbers with R or L.

Can I track a China Post parcel in English?

Yes. China Post offers an English tracking portal at track.chinapost.com.cn, though it can be slow and sometimes reverts to Chinese. Using a browser with translation, or pasting your number into Parceler, gives you a cleaner English-language view of the same events.

My China Post item says delivered but I didn't get it — what do I do?

A 'delivered' scan on an international item is usually applied by the local carrier, not China Post. Check with neighbors, your mailbox, and any safe-drop location first, then contact your destination postal carrier (for example USPS) since they performed the final delivery. China Post itself can't resolve a last-mile issue in another country.

How do I contact China Post about a parcel?

China Post's domestic customer service hotline is 11183, available within China. For international parcels, China Post generally directs the sender to file inquiries, so if you're the buyer it's usually faster to ask your seller to open a trace or to contact your local postal carrier once the item has reached your country.

How do I track a parcel with Parceler?

Simply enter your tracking number in the search box at the top of this page, click "Track", then select your carrier from the popup. We'll display the full shipment history and current status instantly.

Why do I need to select a carrier manually?

Many carriers use overlapping tracking number formats, so automatic detection can lead to incorrect results. By letting you choose your carrier, we guarantee accurate tracking every single time. You'll find your carrier name on your shipment confirmation email or receipt.

Is Parceler free to use?

Yes! Basic parcel tracking on the web is completely free. Our iOS app is also free to download and use, with optional premium features available for power users who want advanced notifications and analytics.

Which carriers does Parceler support?

Parceler supports over 3,200 carriers including FedEx, UPS, DHL, USPS, Royal Mail, Bluedart, Delhivery, DTDC, Ekart, India Post, Aramex, and hundreds more from across Asia, Europe, Americas, and beyond.

Is the iOS app available on Android?

Currently, Parceler is available exclusively on iOS (iPhone and iPad). An Android version is in active development — sign up with your email to be notified when it launches.

How often is tracking information updated?

Tracking data is pulled directly from carrier systems in real-time whenever you refresh or check a shipment. For the iOS app, background refresh keeps your package list up-to-date automatically throughout the day.

What is the best app to track all my packages in one place?

Parceler is a free, all-in-one parcel tracking app that lets you follow every package from 3,200+ carriers worldwide in a single place — no need to visit each carrier's website. Just paste any tracking number to see real-time status, the full delivery timeline, and a unified map that stitches together carrier handoffs.

Can I track packages from all carriers in one app?

Yes. Parceler is a universal, multi-carrier tracker that supports over 3,200 couriers including FedEx, UPS, DHL, USPS, Royal Mail, Aramex, India Post, Delhivery, Bluedart and DTDC. Add as many shipments as you like and watch them all from one dashboard instead of juggling separate tracking sites.

Do I need an account or sign-up to track a package?

No. You can track any package on the Parceler website for free without creating an account — just enter your tracking number and pick your carrier. Signing up (or using the iOS app) is optional and only unlocks extras like saved shipments and push notifications.

Can I track international orders from Amazon, AliExpress, Temu or SHEIN?

Yes. Once your order ships, the confirmation email lists a tracking number and carrier — for example AliExpress and Temu often ship via Cainiao, and Amazon via Amazon Logistics or a local courier. Paste that number into Parceler to follow the parcel across borders, through customs, and all the way to your door.

CarriersChina Post

National Postal Service

China Post Tracking

If you've ever bought something cheap from a Chinese seller on AliExpress, eBay, or Wish, there's a good chance China Post carried it part of the way to your door. As the state-owned postal operator for the world's biggest manufacturing hub, China Post handles an enormous share of low-cost cross-border parcels — which is exactly why so many shoppers find themselves staring at a tracking page wondering when their order will actually arrive. This page explains how China Post tracking works, what its numbers look like, and how to read updates without the guesswork.

Universal service to every address — both domestic mail and parcels handed over from foreign posts.

China

Asia

chinapost.com.cn

Not sure your number is right? See the China Post tracking number format

About China Post

China Post (officially China Post Group) is the national postal service of the People's Republic of China, with roots going back to the Imperial Postal Service founded in 1896. Today it's one of the largest postal networks on the planet, running tens of thousands of branch offices across China and acting as the backbone for international mail leaving the country. Its logistics arm, EMS (China Post Express Mail Service), handles the faster courier-style shipments, while ordinary registered and small-packet mail moves through the standard postal channel.

Because China is the origin point for so much global e-commerce, China Post is most people's first encounter with cross-border shipping. A typical journey looks like this: the seller drops the parcel into China Post, it's processed at a sorting center, clears Chinese export customs, flies to the destination country, and is then handed off to the local postal carrier — USPS in the US, Royal Mail in the UK, Canada Post in Canada, and so on — for final delivery. That handoff is the reason tracking often goes quiet mid-journey and why a single tracking number can show events from two different postal systems.

China Post tracking number format: China Post international items usually follow the UPU S10 format: 13 characters made of 2 letters, 9 digits, and a 2-letter country suffix ending in CN (e.g. RR123456789CN or LX123456789CN). EMS items typically start with E (e.g. EA/EE...CN). The leading letters hint at service type — R for registered, L for small packet, E for express.

How national post moves a parcel

What to expect from a postal delivery

National posts run the widest delivery network in their country, which shapes both the speed and the tracking detail you see.

Delivery to every address

Universal-service rules mean the post reaches addresses private couriers often skip — rural routes, PO boxes, islands.

Inbound international handoff

Parcels from abroad are passed to the local post for the last leg, so tracking can switch carriers at the border.

Economy timelines

Standard and economy postal classes trade speed for cost, so gaps between scans are common and usually fine.

Collection options

Missed deliveries are typically held at a local post office or collection point for pickup with ID.

China Post services

The shipping options you'll most often see on China Post parcels.

EMS (Express Mail Service)

China Post's premium courier service for faster domestic and international delivery, with fuller end-to-end tracking than ordinary mail.

Registered Air Mail

The workhorse for cross-border e-commerce parcels — a trackable small-packet service that's slow but inexpensive, common on AliExpress and eBay orders.

ePacket

A subsidized lightweight parcel service designed for cross-border online sellers shipping low-weight goods to countries like the US, offering tracking at a lower cost than EMS.

Ordinary Small Packet / Air Parcel

Basic untracked or partially tracked international mail for very low-value items, the cheapest and slowest option.

Domestic Postal Delivery

Standard letter and parcel delivery within China through China Post's vast nationwide branch and carrier network.

Postal Savings & Logistics

Beyond mail, China Post operates banking and broader logistics and warehousing services, though shoppers mainly interact with its parcel side.

Two ways to track China Post

Either method works. Parceler is faster when you order from multiple carriers and want one timeline for everything.

Option A · Carrier site

Track on China Post.com

1. Find your China Post tracking number — it usually ends in CN and looks like RR123456789CN. It's in your order confirmation or shipping email from the seller (AliExpress, eBay, etc.).
2. Go to the official China Post site at chinapost.com.cn, or use the English tracking portal at track.chinapost.com.cn.
3. Enter your number into the track/query box on the page and submit. The site can be slow or Chinese-only, so a translated browser view helps.
4. Read the latest event line — it shows whether the parcel is still in China, has departed for export, or has been handed to the destination country's postal service.
5. Once tracking shows the item left China, switch to checking your local carrier (USPS, Royal Mail, Canada Post, etc.) for delivery updates — or just paste the same number into Parceler, which pulls both legs into one timeline automatically.

Option B · Parceler (recommended)

Track on Parceler

1. Paste your China Post number above. No sign-up.
2. Parceler auto-detects the carrier — no dropdown to pick from.
3. See every scan event, location, and timestamp on a single timeline.
4. Optionally subscribe to push or email alerts for status changes.

Side by side

Parceler vs. China Post's native tracking

The carrier's own site shows the data they own. Parceler unifies every leg — including the partner handoff at the border — and adds tools the carrier doesn't.

Feature	Parceler	China Post
Live tracking	Yes	Yes
Multiple carriers in one place	Yes	No
Cross-border handoff stitching	Yes	No
Push & email notifications	Yes	Limited
Tracking translated to your language	Yes	No
Public API for sellers	Yes	Varies
Branded post-purchase pages	Yes	No

Why Parceler

What you get when you track China Post here

Real-time status updates the moment they hit the carrier network.
One search box for 230+ carriers worldwide.
Optional email and push alerts on every status change.
Bulk tracking — paste dozens of numbers, auto-detected.
Status events translated into 30+ languages.
Free for shoppers. No sign-up, no paywall.

Contacting China Post

Parceler doesn't operate China Post's delivery network — questions about a specific parcel need to go to them directly.

Support site: chinapost.com.cn — forms, claims, self-service.
Live chat: Widget on most China Post pages during local business hours.
Phone: +86 11185

Trusted on orders from

FAQ

China Post tracking — questions answered

International items are typically 13 characters in the UPU format: two letters, nine digits, then a country code that ends in CN, for example RR123456789CN. The starting letters indicate the service — R for registered mail, L for small packet/ePacket, and E for EMS express shipments.

Long quiet stretches are normal with China Post, especially for cheap registered or ePacket items. The most common reasons are the parcel sitting at a Chinese export sorting center, being in transit on a flight (no scans mid-air), or having been handed to your local postal carrier without a clean status update. If it's been more than a week or two with no movement, try tracking the same number on your destination carrier's site as well.

China Post Tracking

About China Post