Skip to main content
CarriersLa Poste
LP
National Postal Service

La Poste Tracking

La Poste is France's national postal operator, and if you've ordered something from a French shop or have a parcel routed through France, this is usually the company that carries it the last leg. Whether your item ships as a Lettre Suivie, a Colissimo parcel, or a Chronopost express delivery, you can follow its journey with a single tracking number. Parceler pulls those La Poste scans into one timeline so you don't have to juggle the laposte.fr site for every order.

Universal service to every address — both domestic mail and parcels handed over from foreign posts.

France
Europe

About La Poste

La Poste traces its roots back centuries to the French royal postal service and today operates as Groupe La Poste, one of the largest postal and logistics organisations in Europe. Beyond letters and parcels, the group includes the parcel brands Colissimo and the express subsidiary Chronopost, runs La Banque Postale, and maintains a dense network of post offices and pickup points (points relais and consignes Pickup lockers) across France. For most online shoppers in France, "La Poste tracking" really means following a Colissimo parcel from a sorting hub to a local delivery round or a nearby relay point.

A typical parcel is collected from a seller, routed through one of La Poste's regional sorting platforms, then handed to a local office or carrier (le facteur) for final delivery to the home, mailbox, post office, or a Pickup point. International items pass through customs and are often transferred to a partner postal operator in the destination country, which is why the final scans you see may come from a non-French carrier even though the shipment started with La Poste.

La Poste tracking number format: La Poste tracking numbers are typically 13 characters: two letters, nine digits, and two letters (the UPU S10 format, e.g. 1A 234 567 890 FR), often ending in FR for items originating in France. Colissimo numbers are commonly all-numeric (around 13 digits).

How national post moves a parcel

What to expect from a postal delivery

National posts run the widest delivery network in their country, which shapes both the speed and the tracking detail you see.

Delivery to every address

Universal-service rules mean the post reaches addresses private couriers often skip — rural routes, PO boxes, islands.

Inbound international handoff

Parcels from abroad are passed to the local post for the last leg, so tracking can switch carriers at the border.

Economy timelines

Standard and economy postal classes trade speed for cost, so gaps between scans are common and usually fine.

Collection options

Missed deliveries are typically held at a local post office or collection point for pickup with ID.

La Poste services

The shipping options you'll most often see on La Poste parcels.

Colissimo

La Poste's flagship trackable parcel service for domestic and international shipments, with delivery to home, post office, or a Pickup relay/locker.

Chronopost express

The group's express arm for next-day and time-definite deliveries in France and expedited international shipping.

Lettre Suivie / tracked mail

Tracked letter and small-packet service that adds scan events to ordinary mail without full parcel handling.

International shipping

Cross-border parcels handed off to partner postal operators abroad, with customs clearance for items entering or leaving France.

eCommerce and returns

Drop-off, label printing, and returns solutions through post offices and the Pickup point network for online merchants and shoppers.

Two ways to track La Poste

Either method works. Parceler is faster when you order from multiple carriers and want one timeline for everything.

Option A · Carrier site

Track on La Poste.com

  1. 1. Find your La Poste tracking number in the seller's shipping confirmation, a post office receipt, or your order details (a 13-character code or a long Colissimo number).
  2. 2. Go to laposte.fr and locate the tracking box, or open the 'Suivre un envoi' / tracking page directly.
  3. 3. Enter your number exactly as shown, with no spaces, and submit to see the latest status and scan history.
  4. 4. Check the timeline for events such as collection, sorting, out for delivery, or delivery to a Pickup point.
  5. 5. Or paste the same number into Parceler to follow it alongside your other carriers in one place, without switching back to laposte.fr.
Option B · Parceler (recommended)

Track on Parceler

  1. 1. Paste your La Poste number above. Live status in seconds.
  2. 2. Parceler auto-detects the carrier — no dropdown to pick from.
  3. 3. See every scan event, location, and timestamp on a single timeline.
  4. 4. Optionally subscribe to push or email alerts for status changes.
Side by side

Parceler vs. La Poste's native tracking

The carrier's own site shows the data they own. Parceler unifies every leg — including the partner handoff at the border — and adds tools the carrier doesn't.

FeatureParcelerLa Poste
Live trackingYesYes
Multiple carriers in one placeYesNo
Cross-border handoff stitchingYesNo
Push & email notificationsYesLimited
Tracking translated to your languageYesNo
Public API for sellersYesVaries
Branded post-purchase pagesYesNo
Why Parceler

What you get when you track La Poste here

  • Real-time status updates the moment they hit the carrier network.
  • One search box for 230+ carriers worldwide.
  • Optional email and push alerts on every status change.
  • Bulk tracking — paste dozens of numbers, auto-detected.
  • Status events translated into 30+ languages.
  • Free for shoppers. No paywall.

Contacting La Poste

Parceler doesn't operate La Poste's delivery network — questions about a specific parcel need to go to them directly.

Support site
Visit La Poste directly for forms, claims, self-service.
Live chat
Widget on most La Poste pages during local business hours.
Phone
Country-specific helplines for France and Europe.
Trusted on orders from
  • Amazon logo
  • Shopify logo
  • AliExpress logo
  • Shein logo
  • eBay logo
  • TikTok Shop logo
  • Etsy logo
  • Temu logo
FAQ

La Poste tracking — questions answered

Tracked mail and international items usually use the 13-character UPU format: two letters, nine digits, then two letters, often ending in FR (for example 1A234567890FR). Colissimo parcels typically use a longer all-numeric number. Enter it without spaces.

FAQ

Common questions, plain answers.

Still stuck? Email support.